1. Overview
Chenchen Media Studio provides short-form video operations, content production, and advertising support services. This Privacy Policy explains how we collect, use, store, and protect information when clients or website visitors contact us or work with us.
2. Information We Collect
We may collect contact information, business information, project requirements, creative materials, campaign materials, account identifiers shared for service coordination, and communication records. We do not request sensitive personal information unless it is required for a specific approved service.
3. How We Use Information
We use information to communicate with clients, plan and deliver services, prepare content, coordinate approved publishing or advertising activities, provide reports, improve our workflow, and meet legal or platform compliance requirements.
4. Client Account Access
When account access is needed, we prefer official authorization methods, partner access, or client-approved permission workflows. Clients remain responsible for the ownership and control of their own accounts and assets.
5. Sharing of Information
We do not sell personal information. We may share limited information with service providers, contractors, or platforms only when necessary to deliver approved services, protect our rights, or comply with applicable laws.
6. Data Security
We use reasonable administrative and technical safeguards to protect information. However, no internet-based service can guarantee absolute security.
7. Data Retention
We retain information for as long as needed to provide services, maintain business records, resolve disputes, and comply with legal or contractual obligations.
8. Your Choices
Clients may request access, correction, or deletion of information by contacting us. Some information may be retained when required for legal, accounting, or legitimate business purposes.
9. Contact
For privacy questions, contact us at 651150207@qq.com.